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Privacy Policy

Privacy Policy

Last Updated: February 7, 2024

Thank you for visiting THE CHANDI STUDIO, an ecommerce website dedicated to offering sterling silver jewelry in India. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website.
1. Information We Collect:

  • Personal Information: When you visit our website, place an order, or register for an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
  • Browsing Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar technologies.
  • Communications: We may retain records of your communications with us, including emails and live chat transcripts.

2. Use of Information:

  • Personalization: We use the information collected to personalize your shopping experience, process orders, provide customer support, and communicate with you about your orders and promotions.
  • Analytics: We analyze browsing and transaction data to improve our website, products, and services.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates.

3. Information Sharing:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, and protect the rights, property, or safety of our company, customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

4. Your Choices:

  • Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in the emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your browsing experience on our website.

5. Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy:

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

7. Updates to Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

8. Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected] or 9928556228.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

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